Inbound Admin, Upgraded.

Inbound Administrative
Seamless Operations. Maximum Efficiency. Total Control.

Efficiency that Redefines Administration.

Simplify your inbound administrative tasks with Resourcer.ai, the AI-driven platform that adapts to your business needs. From handling reception duties to payroll processing, customer assistance, and technical support, Resourcer.ai ensures that every interaction is seamless, efficient, and secure.

Engage Faster, Support Better.

Rapid Outbound Connectivity.

Connect with customers and clients at lightning speed, whether through outbound or inbound calls, texts, or emails. Imagine drastically reducing response times while ensuring that every customer interaction is handled with precision. Whether it’s a technical support query or a customer service request, Resourcer.ai ensures that no opportunity to engage and assist is missed, keeping your clients satisfied and your operations efficient.

End-to-End Efficiency Across All Admin Functions.

Comprehensive Service Journey Support.

From initial customer inquiries to follow-up support, Resourcer.ai covers every aspect of your service journey. The platform handles everything from basic administrative tasks like scheduling and email management to complex customer assistance and technical support. By automating these essential functions, Resourcer.ai allows your team to focus on delivering exceptional service, enhancing both customer satisfaction and operational efficiency.

All Channels, One Dashboard.

Seamless Omnichannel Integration.

Integrate all your communication channels—calls, SMS, WhatsApp, WeChat, Email, Outlook, Teams, and more—into a single, cohesive system. Omnichannel integration ensures that every interaction is logged and accessible, whether you need to review a customer service call or track a technical support chat. This not only simplifies your communication processes but also ensures that your team has all the information they need at their fingertips, improving decision-making and response times.

Plug into Every System.

Extensive Integrations.

Seamlessly integrate with all your existing business systems, whether they’re CRM platforms, helpdesk software, or ERP systems. This means you can maintain your existing workflows while benefiting from the enhanced capabilities that Resourcer.ai brings. Whether you’re managing customer inquiries, processing orders, or providing technical support, Resourcer.ai ensures all your systems work together harmoniously, reducing friction and boosting productivity across the board.
Inclusive communication.
Handle high volumes without missing a beat. Manage up to 500,000 customer interactions simultaneously and handle thousands of support tickets daily. This ensures that every query, every request, and every task is addressed promptly and efficiently. The AI-driven platform automatically schedules tasks and prioritizes them based on urgency, making sure your team’s time is spent where it’s needed most.

Exceptional Productivity.

Always On, Always Ready.

Round-the-Clock Responsiveness.

Never leave a customer waiting. Provide instant responses to all queries, 24/7, 365 days a year. Whether it’s answering a support question, processing a service request, or managing routine administrative tasks, our AI is always ready to step in, ensuring your business is responsive, reliable, and always available.

Support for All, Engagement for Everyone.

Stakeholder Engagement.

Meet the needs of everyone involved in your business operations—from customers to support teams and company leadership. With features tailored to enhance stakeholder engagement, Resourcer.ai ensures that everyone is informed and aligned, reducing miscommunication and improving collaboration.

Global Reach, Local Impact.

Multilingual Proficiency.

With the ability to communicate in 140 languages, break down barriers and ensure smooth interactions anywhere in the world. Whether you’re providing customer service to an international client base or offering technical support across different regions, our AI ensures that language is never a barrier to excellent service.

One platform.

One Solution.

Why Choose Resourcer.ai?

Beyond automating tasks—transform your entire approach to inbound administrative functions, customer assistance, and technical support. Whether you’re managing high-volume inquiries, providing round-the-clock support, or integrating multiple communication channels.
Streamline Tasks

Automate administrative functions and boost efficiency across customer service, support, and general tasks.

Increased Productivity

Free your team from repetitive tasks, and focus on strategic work that drives business growth.

Consistent Quality

Deliver consistent, high-quality interactions with AI-driven responses that ensure accuracy and reliability.

Informed Insights

Make smarter decisions with comprehensive analytics and reporting, optimising operations and customer satisfaction.

Need help?

talk@resourcer.ai
Support Email

  • How can AI make our customer service faster?

    Resourcer.ai automates repetitive tasks, handles thousands of interactions at once, and prioritises urgent queries. Resourcer.ai ensures quick, accurate responses, freeing up your team for more complex issues.

  • Will AI lower the quality of customer interactions?

    No. Resourcer.ai is designed to enhance the quality of customer interactions, not diminish them. By providing consistent, accurate, and instant responses, AI ensures that customer queries are handled with precision and care. With Resourcer.ai, every interaction is logged for easy follow-ups, ensuring quality and satisfaction.

  • Is my data safe with AI, especially in sensitive industries?

    Absolutely. Resourcer.ai meets top security standards, including HIPAA compliance for healthcare. Your data is encrypted and protected, ensuring privacy and compliance with regulations.

  • What kind of support does Resourcer.ai offer?

    With the Connect Pro plan, you receive 24/7 premium support. Our dedicated support team is available round-the-clock to assist you with any issues or customisation requests. For the Recruit Pro plan, standard support is provided during business hours with access to online resources and documentation.

  • Can Resourcer.ai integrate with other software?

    Yes, Resourcer.ai offers seamless integration with various communication platforms and business systems, including CRM platforms, helpdesk software, ERP systems, and more. This ensures that you can maintain your existing workflows while leveraging the advanced capabilities of Resourcer.ai to enhance your business operations.

  • How does Resourcer.ai handle different languages?

    Resourcer.ai supports over 140 languages, ensuring effective communication globally. Whether for customer service or technical support, our AI handles interactions smoothly, no matter the language.

Office

The Rocks, Sydney
Australia

Email

talk@resourcer.ai